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Mohamed I

1 reviews | Active since Jan 2012

10 May 2020, 10:37

Very dangerous practice - Risky communication

Please Norwood Halaal branch, ask you (cooking staff in uniform) not to hangout with others outdoors during their smoking cessation (your guy was setting with other friends; 6+ of them at the corner of Grant Ave and William Rd smoking and shaking hands while wearing his kitchen uniform and head cover).

As a healthcare provider, this is a massive breach to the current Phase-4 lockdown. Your staff should not be in contact with homeless, friends or bystander outside the business. Think of the safety of the other staff and your customers.

I am reporting this because I do care as cases are in escalation. Unfortunately I'll not trust your food during the fasting month of Ramadan simply because this reaction was a clear indication of lack of staff HSE (Health, Safety and Environment) training and education.

Hope you will take serious action and stop letting your staff repeating the same mistake. I do care about your lovely and friendly staff and the action of that guy was no bigger than a ******** act. PLEASE TALK AND EDUCATE YOUR STAFF. People must stay at home, essential staff must stay at worksite till last min and avoid (UNKNOWN CASES) contact.

Prof. Irhuma

0
Replies (1)
Nando's
Nando's's reply10 May 2020, 15:50
Official
Dear Prof Mohamed There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care:              ***Operating hours:           Monday – Sunday, 10am – 7pm (Excluding public holidays)