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Ibrahim I
1 reviews | Active since May 2018
21 Feb 2019, 17:27
Very bad service at Nandos toti
I am really dissapointed with service. I had ordered 2 quater breast meals and a burger meal invoice number chk 6386. 20 feb 2019. A total of R186.00. I drove in ordered only to get home and realize the food was not wat i ordered. It is upsetting and really sad to spend that amount and get rid of the food. I spend a fortune on take out yet this service im not happy with.
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Replies (2)
Nando's's replyOfficial
27 Feb 2019, 11:36 Good Day Ibrahim
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply27 Feb 2019, 11:36
Official
Good Day Ibrahim
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
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Ibrahim I's updateReviewer Update
27 Feb 2019, 15:43We've recieved feedback from nandos headoffice as well as the store manager they have reimbursed us with the correct meal which we value and appreciate thank u for responding to me and servicing me as nandos should be
Regards ibrahim
This is why nandos stands up to other restaurants
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Ibrahim I's update27 Feb 2019, 15:43
Reviewer Update
We've recieved feedback from nandos headoffice as well as the store manager they have reimbursed us with the correct meal which we value and appreciate thank u for responding to me and servicing me as nandos should be
Regards ibrahim
This is why nandos stands up to other restaurants