lM
lindiwe M

1 reviews | Active since Jul 2017

05 Jul 2017, 14:54

Very bad service

<p>today i order delivery. it was a quater leg mild meal and i was given lemon and herb also order a vitality meal of lemon and herb and i was given a mild breast flavour..... i even asked them to bring a change of R150-00 and the delivery guy advised he was not given a change. i call them to alert them about their mistake</p> <p> </p> <p>firstly the listern to my complain then they hang up on me</p> <p>i called again and they advised me that they transfering my call to the manager who did not pick up the phone</p> <p>i called again and they hang up on me again</p> <p> </p> <p> </p> <p>j</p>

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Replies (1)
Nando's
Nando's's reply05 Jul 2017, 18:41
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)