IM
Ioanita M
1 reviews | Active since Jul 2018
26 Dec 2020, 20:59
Very bad food and service from Nandos
We ordered dinner from Nandos. They didn't deliver the full order, we waited more than 3 hours for the rest of the delivery and still they didn't deliver everything. The chicken livers had only 5 pieces, almost no sauce and cold. And I still have no avo on my wrap! And no apple juice only cranberry juice. I can't believe I paid R292 for this junk! It was really very bad! I wish I could post photos here of the bad food!
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Nando's's replyOfficial
27 Dec 2020, 11:12Dear Ioanita,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply27 Dec 2020, 11:12
Official
Dear Ioanita,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)