ML
Martina L

1 reviews | Active since Aug 2013

16 Sept 2024, 11:34

UTTER DISREPECT by Nandos Manager and Her Employee in Mokopane

On Saturday, 14 September 2024, i visited Nandos Mokopane with 7 family members. We were consoling each other as we were from burying my nephew. The conversation was joyful and we raised our voices as we were seated across a long table and the restaurant was fairly full. As we were finishing our meals and ready to order desserts, and drinks, the manager came to our table and rudely said " le ya rasa!!! Di cashier di ntšhupile lena ba re ga ba kwe di customer ge ba order" Is Nandos a library where people must eat in silence?

What was more horrifying is that the manager when confronted, (as we were leaving,),**** about what she said at the table and allowed an uninvited employee to insult us more by insinuating that we were noisy like drunkards. (None of us had alcohol!!!)When I told them that I will be reporting the incident they were not bothered. In fact the employee said that I am exaggerating the situation. OUTRIGHT DISRESPECT and don't care attitude! This escalated into a heated argument with both the manager & employee. What a shame, a manager leading employees with a BAD EXAMPLE!!!!

They did not only lose me as a customer but on that day Nandos Mokopane lost a dessertand drinks bill for 8 !!!

I would like a word with the owner- your manager on duty on Saturday is doing you a disfavor!!!!

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