1 reviews | Active since Aug 2015
Useless
<p>Lats Thursday 04/05/2017 I bought their chicken strips with fried rice, extra veggies and haloumi cheese. They charge me the R57.40 but decide not to put the Haloumi cheese. </p> <p>I say decide, because I thought at first it was an error, until they just ignored me. Like any reasonable customer I called them. They tell me they will send a delivery guy with my cheese. An hour later, nothing. I call them AGAIN, they let me speak to the manager, who politely asks me if I can still wait for the cheese or they can bring me the same meal the following day. He promises he will call me after 10 the next morning to confirm , and will deliver before 11:00 . Its Tuesday today (5days later) . I am still waiting. </p> <p>And I refuse to call those people again. I gave them my address, name, phone number still I have to follow up with them to fix THEIR mess, NO. </p> <p>At first I was dissapointed, now I am just mad. Because if the Manager cant even pay attention to clients needs, why is the staff supposed to. </p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (including public holidays)
Best regards,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (including public holidays)
Best regards,