mW
michael W

1 reviews | Active since Jun 2016

27 Jun 2016, 12:02

used to be my fav

<p>I went to nandos rivonia which is my favorite nandos, in fact I'm still here just about to leave, I ordered and went to go sit down and asked them for a glass so I could get water cause they have one of these water and ice dispensers, and three people said it would come with my cutlery when I just wanted some water while I wait then they usually bring the peanuts as a starter and they brought the peanuts same time as the food I was like really, then half way through I get up to get more water and leave my phone on the table to show that someone there and I come back and some lady is cleaning my table when I haven't even finished half my meal, oh and it was pretty cold and dry. Not a good experience and don't think I'll be back in a while, used to come here at least once a week </p>

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Replies (1)
Nando's
Nando's's reply27 Jun 2016, 15:38
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.


We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,


The Nando's customer care team


Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)