Unsatisfied, Annoyed customer!!!

Good day

I'm so disappointed with Nandos. It seems I keep getting a horrible service each time I try to give them a benefit of a doubt because I really love Nandos food. I always place an order with Nandos randfontein and opt for collection, however if the chicken is not burnt on their hot pots, then either a packet of chips goes missing. The last time I was so angry cause I bought for R600, yet the hot pots were full of burnt meat, and my salad was nowhere to be found. Today same thing. I bought food for over R 400, the salad is not there. How is my family suppose to eat without a full nandos meal as shown in your adverts and pictures. Who takes the salads then. Why am I paying so much for always being disappointed. Is it because I'm in a hurry and that I trust y'all so much that I just grab my food and drive back home now this is the thank u service I always receive??I never go to this store and buy for less than R200, but u treat me like a customer who only buys for R40. Im sick and tired of this nonsense. I want a much better service and from now on Ill be checking my food, one by one while in the shop and advising other customer how much of robsters you are. I paid for a pulled chicken and cheese pita to taste it because Im craving for it today. The picture is nowhere the same as the thing you made for me yet u still charged me R89 for it. its so dry, no cheese, only filled 1 side...very flat with not much ingredients on it as if u gave me someone else's left covers. I hate this and Im so damn annoyed. La ntlwaela lona ka bona. This wont be the 1st complaint nor the last.

Im so damn annoyed because I always water my petrol for collection. Imagine driving all the way from Toekomsrus and get disappointed. This is my money, if your staff cant get it right, then u better do something about it. In so freaked annoyed. Now how are supposed to eat this nonsense???tell me!!!!for someone who spends more than 200 everytime when I come to buy, sis!!!! I want reimbur*****t for such filthy treatment that's been happening for the past 3 orders I have made. Sis.