ZN
Zama N

1 reviews | Active since Aug 2015

21 Aug 2015, 13:31

Unhsppy customer

Good Day my name is Zama Ngcobo , I orderd form from Nandos LAalucia MAll on 21/08/2015 for delivery , order no 2262 , I requested a full chicken hot , but I was give mild chicken , it was burnt , taste very bad , dry , there was no sauce at all , I am fan of Nandos I know exactly what it should taste like , the garlic roll was also burnt there was hardy any garlic or smell of garlic , I am very very disappointed , my tel no *** , please look into this , most people in our office they have preferred to order from Gateway Nandos , but I always trusted Nandos LA Lucia

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Replies (1)
Nando's
Nando's's reply24 Aug 2015, 12:49
Official
Hello ZamaNgc,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,