SM
Stephanie M

1 reviews | Active since Nov 2017

09 Nov 2017, 16:56

Unhappy With The Service .....

We Ordered Nando's at the drive through at waterfall drive . firstly we specifically mentioned that we would like extra sauce on the chicken, arrived at the collection window , we opened and peaked through to see if the sauce was to be seen , right there and then we told the lady can we have more sauce to which she rep**** insisting that it does have sauce , i had then said to her would you like to add a little bit of more sauce just to make the customer happy else i will be complaining about this , she just stared at

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Replies (1)
Nando's
Nando's's reply10 Nov 2017, 10:50
Official

Good Day Stephanie Moodley

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

Kind regards,

Nando's Customer Care