OK
Oarabile K

1 reviews | Active since May 2019

22 May 2019, 12:34

Unhappy

I am very unhappy with the level of service I received from Nandos parktown last week Thursday I ordered and after waiting 3 hours for my food eventually it arrived when I checked the slip it was correct so I paid and got busy after 15 I went to eat when I opened it was an extra hot chicken when I ordered lemon and herb I ordered cheese and garlic rolls and they were super old I called and complained they said they will send someone to bring me the correct order I asked them to make it Friday as it was very late to my surprise its been a good 4 business days with no contact or delivery from them , I feel nondos has got zero respect for their customers and this is totally unacceptable the wrong has been sitting here for a good 4 days now Nandos parktown i am dissapointed

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Replies (1)
Nando's
Nando's's reply24 May 2019, 08:26
Official
 We encourage our customers to provide feedback on their experiences at Nando’s restaurants and appreciate your feedback on the Hello Peter website. We have directed your input to the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, The Nando's customer care team Customer care: *** 

Best regards,