1 reviews | Active since Oct 2016
Unfriendly and unprofessional
<p>We visited nandos n1 city on 12 oct 2016. For late supper.we ordered and waited for our food. We were the only ones in the resturant. It was just after 10pm.</p> <p>andiswa brought us our food , we asked for extra sauce ,which they always give us and are regulars at N1 city. Andiswa was not happy when we azked so nycly to add sauce as they didnt add the extra we asked for. She showed us attitude , when thereafter i asked politley what the managerz name was. She answered and said Tazz was his name, when i asked which one is Tass , she walked away while i was asking her. </p> <p>She then loudly spoke in her language in zule which we understood. Telling her collgues that i sed she is walking away from me when i was talkn to her mocking me. She then sent sibongile to bring our food an didnt even finish our order , even sibongile herself was shocked at her collegues behaviour. We thought it to be very unprofessional and unfriendly and we usually get excellent service always from n1 city nandos. Very dissapointing honestly andiswa with that attitude doesnt deserve to work for nandos as nandos have friendly staff who are professional and friendly unlike andiswa. Very dissapointed..</p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)