CL
Correen L

1 reviews | Active since Jan 2019

28 Jan 2019, 12:44

UNFAIR SERVICE

Good day

i have placed an order at nandos for a pulled chicke pitta but there was no chicken on it. i have taken pictures. there is only coleslaw

0
Replies (3)
Nando's
Nando's's reply28 Jan 2019, 14:56
Official
Dear  Correen,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
CL
Correen L's update06 Feb 2019, 09:49
Reviewer Update
the call centre called me and said the store will call me, but they never did.
CL
Correen L's update08 Apr 2019, 08:28
Reviewer Update
no reply whatsoever. keep saying someone will call me back