AE
Aminah E

1 reviews | Active since Apr 2016

12 Feb 2017, 02:14

Under done kiddies winglets and bad service

<p>I have been a regular customer at Nandos all over, 2 weeks in a row at Nando's canal walk ive been extremly dissapointed with the under done raw chicken winglets with red blood after stating well done winglets.he bad service whereby the manager does not even say sorry. </p> <p> </p> <p>Last weekend and tonight same thing happened.</p> <p> </p> <p>Never again for me. </p> <p> </p> <p>Regards.</p> <p> </p> <p> </p>

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Replies (1)
Nando's
Nando's's reply14 Feb 2017, 13:51
Official

Dear Aminah,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)