RB
Roger B
1 reviews | Active since Mar 2009
27 Mar 2015, 19:48
under cooked chicken
Bought 1/4 chicken meal and the chicken was still raw in the middle, we advised the waitress and she took it to the kitchen and brought the same piece of chicken back after 10 minutes, that was reheated on the flame.
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Nando's's replyOfficial
28 Mar 2015, 10:30Hello RJEBROWN,
Thank you for taking the time to submit your feedback through the Hello Peter website.
We have logged your interaction, with interaction number CAS-62010-8N7KDQ assigned.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Thank you for taking the time to submit your feedback through the Hello Peter website.
We have logged your interaction, with interaction number CAS-62010-8N7KDQ assigned.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Best regards,
Nando's's reply28 Mar 2015, 10:30
Official
Hello RJEBROWN,
Thank you for taking the time to submit your feedback through the Hello Peter website.
We have logged your interaction, with interaction number CAS-62010-8N7KDQ assigned.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Thank you for taking the time to submit your feedback through the Hello Peter website.
We have logged your interaction, with interaction number CAS-62010-8N7KDQ assigned.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Best regards,