ML
Magdalene L

1 reviews | Active since Jun 2017

15 Apr 2022, 11:19

UNCOOKED RAW CHICKEN & PATHETIC SERVICE.

Been to the Nandos Phoenix plaza with my kids who's are aged 3 & 4!!! We ordered the family meal & Sat down with half the meal given to us & the other half as a take away. Half way through the meal the chicken was uncooked & had blood drenched on it with put us off so badly to a point where my small son wanted to throw up!!! I called the manager & he decided to take the exact same chicken to the back & recook it. But he had such an attitude and tells me that's how the chicken is supposed to be. The other half which I was supposed to take home I made sure to inform them to make sure it's fully cooked & to my surprise I got home and the exact same thing happened. I contacted the store & the manager says they don't have a delivery service whenever I'm ready I can come in the store & exchange it. I'm also disgusted with the level of management at the store and how they deal with complaints. It's now been 4 days & there's still no feedback from the store or anyone!!!

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