1 reviews | Active since Sept 2015
UNCOOKED / RAW CHICKEN
MY COLLEAUGES ARE EXPIERIENCING ONGOING PROBLEMS WITH THE QUALITY OF FOOD BEING PREPARED AT NANDOS GATEWAY. ON NUMEROUS OCCASIONS I HAD TO CALL THE STORE TO COMPLAIN OF CHICKEN BEING UNDERCOOKED. I HAVE SPOKEN TO KUMARAN (MANAGER)SEVERAL TIMES WHO HAS ENSURED ME THAT THIS WONT HAPPEN AGAIN AND HE WILL ENSURE THAT OUR MEALS ARE PREPARED AS PER REQUEST. HE HAS ENSURED THAT OUR MEALS ARE SENT CORRECTLY FOR A BRIEF PERIOD OF TIME AND NOW IT HAS BECOME EVEN WORSE THAN BEFORE. <br> I HAVE JUST RECEIVED MY MEALS RAW!!!! I AM EXTREMELY FRUSTRATED THAT THERE IS NO QUALITY CONTROLL SYSTEM IN PLACE ESPECIALLY THAT IT IS OFF PEAK TIMES THAT WE ORDER. WE HAVE BEEN REFUNDED IN THE PAST OR OUR MEALS HAVE BEING REPLACED HOWEVER ALL WE REQUIRE IS FOR THE FOOD TO BE PREPARED CORRECTLY THE 1ST TIME. WE HATE HAVING TO GO THROUGH THE HASSEL OF COMPLAINING TO THE MANAGER. GOING FORWARD I DO NOT SEE MY COLLEAGUES OR I EATING AT NANDOS ANYTIME SOON!!!!
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Best regards,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Best regards,