NP
Noluyolo P

1 reviews | Active since Jun 2019

30 Jun 2019, 16:04

Uncooked food from nandos

I ordered a burger via Mr D from Nando's and only to find that the meat was uncooked, extremely raw... Covered up with layers of sauce but uncooked. I called to complain and the manager offered me desert to console me... Like HELLO ppl die from these things or become extremely ill, how is a desert gonna help with that...

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Replies (1)
Nando's
Nando's's reply01 Jul 2019, 17:04
Official
Good day Noluyolo

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)