KM
Keke M

1 reviews | Active since Oct 2019

23 Dec 2019, 14:05

Uncer*****ies of my meal

Sharing a meal with my family is one of my best interest and i take it very serious all the time, had an unplasant service with Nando in bloem and to make things worse upon reciving our meal our meat was burnt and Not eatable at all, the disappointment in me and my family hit me very far, i admit the shop was very busy busy that day and all, however whats the point of waiting for your order for over 1 hour then get what we got, we did not even get any apologies from anyone even after complaining, Not happy at all.

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Replies (1)
Nando's
Nando's's reply23 Dec 2019, 22:00
Official
Good day

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

Kindly contact Nando's customer care on the details below, and provide the case no CAS-383045-S7K4G8 

PERi-PERily yours,

The Nando's customer care team

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