SF
Shantel F

1 reviews | Active since Dec 2020

31 Dec 2020, 21:31

Unacceptable on every level

Nando's Westwood Tasteless chicken Hard as rock Churro's Below satisfactory service from the check out chicks. Did not complain, just walked out, It would have being heard by deaf ears and I would have being more frustrated. Unfortunately in country, we have to lower our standards to save ourselves. Not EVER going back to that Nando's but will support any other franchise.

0
Replies (1)
Nando's
Nando's's reply01 Jan 2021, 10:34
Official
 Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: **********Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays) 

Best regards,