1 reviews | Active since Jun 2019
UNACCEPTABLE NANDO's
So I placed an order with Nando's online at 12:44 paid as well and then I receive an sms that state that I will have my food in my hand 13:30, I then phoned the Centurion Lifestyle branch where the lady told me that the driver already left and I will receive my food shortly I then phoned again 13:45 then the guy told me that the driver left I the advised him that the previous lady also told me that but it’s already 13:45 and he then said I'll receive my food now. I then waited until 14:00 phoned again and then the lady gives me a no to phone one of the drivers not sure if he even have my order with him and she said I must phone and asked him. I then phoned him and he advised me that he does not have my order. I'm really not happy with this service. The driver then arrived 14:07 with my order and it was ice cold, I then asked him why is he so late and he just smiled at me so I asked him again but he could not answer me. This is really terrible service. I must say this is not the first time that this has happened. UNACCEPTABLE!!!!!
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)