Uber eats and nandos parow sucks

Story time... I placed an order on uber eats with nandos parow branch for a full chicken (bbq flavour) and a side. When the driver delivered the order it was a full chicken but extra hot flavour and the side. I tried contacting uber eats, the driver but to no avail. I contacted the store spoke to the manager on duty that evening. On her end she tried to solve it as well. She was prepared to swop out the order as she acknowledged it was the stores fault, giving the driver the wrong order. I did a follow up the next day trying to solve this matter but the manager on duty didn't hear me out properly, didn't find out what happened before telling me simply put she cant help as they are the third party. Now after you've been fasting for a whole day and looking forward to a lovely meal but not getting what you order is rather frustrating. Put yourself in my shoes... Uber eats and Nando's parow is pretty a ****py combination if you ask me