1 reviews | Active since Sept 2016

01 Sept 2017, 19:52

twice in one day

I have been at Nandos twice today. One at Chilli Lane. Waited 45 minutes for an order and chicken was raw. 2nd experience paid for an order which was never placed in the bag. Nandos service is pathetic. Are they doing me a favor when I am assisting in their economy.

0
Replies (1)
Nando's
Nando's's reply02 Sept 2017, 10:23
Official

Good Day Kathleen,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)