1 reviews | Active since Jan 2017
Truly disappointed
<p>Sunday afternoon lunch, as excited as we were to have family over to visit, we decided to order Nandos from the eldoraigne branch and due to weather conditions being extremely cold ,we thought it's best to order and ask for delievery, we were expecting guests around 13:15, upon calling Nando's they mentioned delivery will be an hour, which suited us fine, we ordered around 12:20, at 14:30 our food still did not arrive, we did not have any face to show to our guests!! Truly and absolutely such a disappointment!</p> <p>We called them twice and all they had to say is it's on it's way
Dear Sumayya Khan,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Dear Sumayya Khan,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)