Treated like a ******** about incorrect meals given

On Thursday 30 Nov I placed an order at Nandos in Tubatse crossing mall Burgersfort, and part of my order contained 2 LEMON&HERB PULLED CHICKEN WRAPS. As I reside 16km out of Burgersfort I opened my food once i reached home, and the stickers on the wrappings were all correct indicating lemon and herb but its not what i received inside. Firstly the menu states that cheese is included in the wrap but I was charged extra for cheese for my slice of cheese in the wraps, secondly my pulled chicken wraps were made from chicken STRIPS and not pulled chicken and thirdly I couldn't even eat my meal as they both were HOT and not Lemon and herb as ordered and as the slip stated. I immediately called and explained the situation to the manager, to which she was very helpful and asked me to come and collect the correct order, but I could only come the following day as i live out of town, she said to come in the next day and my order would be corrected and she was also very apologetic. When I returned with my slip Friday, the manager (Betty) at the time was extremely rude and impolite to me making me feel like a ****** ********. She rudely indicated that I must have incorrectly placed my order or the cashier and myself didn't understand one another, yet the slip clearly stated exactly what i ordered. The problem was in the kitchen, packaging chicken strip HOT wraps into packaging clearly marked LEMON AND HERB which was supposed to be pulled chicken. She then rudely asked me what I want, so I explained the manager from the previous day said I would be given the correct food. She gave the correct 2 wraps to me without greeting or even apologizing, I don't need free food from Nandos as I paid for it. All one asks is for matters such as these to be handled in professional manner not making clients feel as if they trying to get off with free food especially not coming from a rude manager... Your service is extremely poor and I will make sure not myself or family support you after the way a manager can make a paying client feel. It wasn't about replacing the order to me, but merely bringing to your attention the mix up in the kitchen, as it is also not the first time I've heard of incorrect orders being given at Nandos Tubatse crossing. That manager needs training in CUSTOMER SERVICE. Acknowledge when your staff make mistakes and handle it politely the same way I did , we all make them. Success lies within the acknowledgement thereof.