1 reviews | Active since May 2018
Traumatized and shocked.
It was the worst experience of my life, I've always eaten at nandos but for the manager at the newlands branch to treat me like this, I've placed an order for delivery, I received only half my food, as the driver forgot it, but I still paid and called the store to report this incident and the said don't worry the manager will send the driver with it, after an hour, still nothing, I tried calling back but it just kept ringing, I had to use my own car and fuel to pick up something I've already paid delivery for and what's worse is the manager, who spoke to me like a dog and embarrassed me in front of other customers, I can say nandos has lost not one but many customers now.
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.