1 reviews | Active since Jun 2013
Totally disgusted with Nandos east rand mall
On the 14th March while on my way from Benoni I decided to stop at the Nandos east rand mall and buy a family meal as I had friends coming over. I live in Pretoria and thought it would save time for me to buy the food and get home a.s.a.p. that was the biggest mistake. I purchased the family meal from Nandos that consist of the 2x full chickens and side dishes, the chicken had human hair on them, the chips were rock hard and I asked for hot to which I got lemon and herb. To spend R280 on this **** is a shame. We consumers spend our hard earned money and all we expect in return is a decent meal for our money's worth however we get ****. Its a pity I am in Pretoria otherwise I would have published this article in every community newspaper, but I will surely make sure I publish it so that nobody ever gets cheated by Nandos or its branches. It is disgusting to be cheated like this and I hope Nandos close down soon
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 61419.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 61419.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***