1 reviews | Active since May 2013
TOTAL DISGRACE TOWARDS CUSTOMERS
On the 05/08/2015, I have called up regarding an order I'd liked to have placed whilst I have been relatively busy at work and having found myself not being able to visit the actual franchise. Upon me finally being able to head on lunch, I have then went to Nandos in Tygervalley, placed my order, waited extremely long for something that I have barely ordered because by the time the order has reached me, it was found to be the incorrect one. Blowing up in fumes, I then requested to speak to the manager of Nandos, lodged the complaint with the manager, but now it have seemed as if the manager has taken a new leash on life, treating me/customers as if they cannot complaint to him. The manager of which understood to be Josie has the ability to make one feel unwelcome and unworthy of this PARTICULAR franchise!!! If I were to be the owner of this franchise, I'd seriously review my manager's competency!!!!!
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)