DG
Dashnie G

1 reviews | Active since Jun 2016

24 Jun 2016, 18:28

Tired of the service from Nandos!

<p>I order Nandos atleast twice every week. In the last 3 times that I ordered, I have had terrible service. The order received is not according to what i order! Incorrect flavour, no mayo, no lettuce or tamatoe in the burger, i request extra sauce but the chicken is so dry. I placed an order at 5:30pm, 3hours later i have not received my order. I spoke to the branch manager, she has compensated me by giving me free delivery and starter livers but I am very disappointed with this service from nandos. It is sad that we spend so much for such poor service.</p>

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Replies (1)
Nando's
Nando's's reply26 Jun 2016, 12:36
Official

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,


The Nando's customer care team


Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)