CA
Charlene A
1 reviews | Active since Mar 2018
13 Jun 2019, 10:12
*******!!
ORDER 3666/213678 , delivery 11.06.2019 the payment was approved , i received notification from my bank, the driver left and returned 30 minutes later demanding another payment saying that my payment did not go through , i showed him the proof and called and spoke to his manager, who promised to call me back.This has not happened and i have paid for my order twice.The store is not answering their phone , what a dissappointment
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Replies (2)CA
Charlene A's updateReviewer Update
13 Jun 2019, 13:08Apparently its the managers day off , how convenient!!
Spoke to who is supposed to be the owner ***, who expects me to go to the store giving all sorts of excuses why my money was not refunded.This is theft , and has left a bitter taste in my mouth
Spoke to who is supposed to be the owner ***, who expects me to go to the store giving all sorts of excuses why my money was not refunded.This is theft , and has left a bitter taste in my mouth
CA
Charlene A's update13 Jun 2019, 13:08
Reviewer Update
Apparently its the managers day off , how convenient!!
Spoke to who is supposed to be the owner ***, who expects me to go to the store giving all sorts of excuses why my money was not refunded.This is theft , and has left a bitter taste in my mouth
Spoke to who is supposed to be the owner ***, who expects me to go to the store giving all sorts of excuses why my money was not refunded.This is theft , and has left a bitter taste in my mouth
Nando's's replyOfficial
13 Jun 2019, 16:19Dear Charlene Appel
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Regards
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Regards
Best regards,
Nando's's reply13 Jun 2019, 16:19
Official
Dear Charlene Appel
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Regards
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Regards
Best regards,