JN
Jaclyn N

1 reviews | Active since May 2016

22 May 2017, 09:12

Terrible service/ un-hygenic

<p>last night my boyfriend and I got take out at Nando's Midway mews, as soon as we got home and opened the packet it was not what we expected.</p> <p> </p> <p>we asked for the chicken to be cut into 8 and we received 6 pieces and 2 bones. I can't explain how disgusting that is. It really looked as if we were given something that someone else ate.</p> <p> </p> <p>I honestly cannot believe that any resturaunt would give a customer the treatment that we received last night. </p>

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Replies (1)
Nando's
Nando's's reply22 May 2017, 13:31
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (including public holidays)