kN
komeshnee N
1 reviews | Active since Apr 2018
19 Apr 2021, 11:53
Terrible service terrible food
Terrible service and food served at nandos greenstone Hill Johannesburg. On Saturday 17 April my family and I went to the nandos at greenstone we waited 1 hour for the order to be ready the waiter did not give us any cutlery she brought the order of a full chicken I don't no weather she expected us to dig of 1 Plate with our hands and eat we also by the time the cutlery came the food was cold we also ordered another half chicken as nandos chicken now is gone like a small bird 1 chicken will only feed 2 people they gave me a quarter chicken and not a half chicken terrible service terrible food will dnot go back to nandos again
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Nando's's replyOfficial
19 Apr 2021, 17:33Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Nando's's reply19 Apr 2021, 17:33
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)