KS
Katie S

1 reviews | Active since Jul 2017

29 Jul 2017, 16:38

Terrible service Nandos centurion jean crossing!

<p>Placed a sit down order at nandos, Jean Crossing. We waited more than 30 minutes for our order and when we enquired they said they don't know what happened to it and we'll get it shortly. Almost one hour and 10 minutes later and we still didn't get anything! There was literally more than 10 employees sitting around and drinking coffee while on their phones doing abolutely nothing! To top it off they couldn't even find their manager! Absolutely disgusted and I'll never go back. </p>

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Replies (1)
Nando's
Nando's's reply31 Jul 2017, 11:02
Official

Good day. Katie Dos santos

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team