Terrible service

Terrible service at Potchefstroom branch! This is the 5th time already. At 19:36 my payment was made for 4 bar one milkshakes, 4 churros and 1 coco pine. I was told to wait in the parking lot, received my order at 20:08! My previous orders were also only milkshakes, the waiting time ranged from 35min 1 hour