1 reviews | Active since Apr 2015
terrible service at nandos oribi plaza Shepstone
We stopped at the oribi plaza nandos in port shepstone after a funeral to get supper. We have a tiny toy pom with us so before we ordered we asked veronica at the till if it would be fine to sit diwn with him and eat quickly she happily said yes of course. So we proceeded to order a sit down meal. The manager then came out to when bringing the food to our table stating we can not have a dog in the restuartant and we proceeded to tell them that Veronica said that it was fine. Then the manager made a scene insisting he trained them himself and that would not do that,aswell as the waitresses screaming n shouting and denying everything. We had no problem leaving,we could have easily eaten in the car. Point is they did not take any accountability for what they had said previously and had a bad attitude,including the manager.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)