1 reviews | Active since Jul 2011
Terrible service at Nandos Harrismith
We visited the harrismith Nandos on 22nd october. I unfortunately could not do the survey as the code had already expired. The service at the branch was really unacceptable. We are travelling with a baby and the store did not have a single baby chair. How does a branch expect a family to sit down and have a relaxing meal if you can’t put your baby down safely! There was not a single clean table to sit at, we had to ask someone to eventually come and clean the table. Our meal was ordered for sit down and it felt like we were waiting forever, your baby was irritable and hungry. Eventually after about half an hour my husband had to wait again at the counter just to ask where our meals were. Only to find our it was ready just laying there for someone to bring it to us. We were starving, and irritated only to receive a cold meal. I had to try and hold a baby in one hand and eat my cold meal with the other. Thanks nandos for caring about mothers who need a break! also your complaints email does not work, how about looking into that! ********** does not work, take out the link from your website!
This was really terrible and I will never stop again at the nando’s in harrismith for a meal
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
