1 reviews | Active since Jan 2018
Terrible Service and food
We placed a bulk order on Friday for our office lunch. I ordered a vegetrian avo and pickled onion burger. When our lunch arrived I received the Chicken avo and Pickled onion burger. I called to report the error and I was told no I never ordered that? I said I most certainly know I ordered a vegitarian burger as I would never want a chicken burger. Well after another THREE denials and telling me Im wrong she says she will make me a veggie burger but all the drivers are out so I must wait until they come back. Fine. I finally get my burger delivered. The burger is SO SLOPPY I'm actually scared to eat it. The is ONE SHRED of pickled onion on my burger and your bread is so soft and falling apart I can't even hold it in my hands! I am so disgusted with the attitude of the staff and the quality of the food. So dissapointing!
Dear Stephanie
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
Dear Stephanie
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)