Terrible service and attitude
<p>At 11:40 we called ********** to place an order for delivery with Nando's Parktown. </p> <p>The lady who assist said the delivery will take 50-60 minutes. At 12:50 there was still no food. We called again and were put through to Eddie at the store and he told us that the order was not ready and it would take 15 minutes more they are busy. We cannot rely on what the call centre people say as they know the shop. </p> <p>At 13:20 we were still waiting with no delivery in sight. </p> <p> </p>
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)