1 reviews | Active since Sept 2013
Terrible service, advice and lazyness from agents
Hi Good day. I called today to place an order for food for pick up. My order went through but wanted to order something else. I called again and gave the agent the previous booking number. I asked the girl to put it on the same order and she said she's going to do it separately because its easier. Easier for who? Her or me? To my surprise when i picked up my phone order, i had to pay twice with my card which means more bank charges!!! Very unhappy and this is ridiculous. Terrible service from call centre and not even the staff in nandos belgravia could help me with this. Is this because they dont know how, and if they dont, why they working in the CC and if they do, why didnt sue just add it onto the samw booking number. Whos going to have to pay now for these charges??? Blady me ofcourse....
Good day Yumnah
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Good day Yumnah
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)