SG
Selwyn G
1 reviews | Active since Dec 2019
30 Jan 2022, 14:44
Terrible service
I have 2 questions for Nando and i hope that they can answer them, Why does it take close to 2h for a delivery to be done and yet when you order they tell you its about 45min and Secondly, Why is there such a major difference in the prices that is on the menu and the price that is on the receipt, as an eg, On the menu A half chicken is R84 but when they give me the receipt its says that it is R97,,why the diff ??? And the only thing they know how to do is Say Sorry and blame it on someone else..
Helpful (0)
Replies (1)0
Replies (1)SG
Selwyn G's updateReviewer Update
07 Feb 2022, 17:55I did get a call the same day on the 30 Jan in the afternoon from Brandon and he apologized and explained the price difference which is that they add 5% on each item that is ordered for delivery on top of the delivery fee. He also said that Head office was going to call me and explain further the difference in prices and that the delivery time was a fault on their side and as an apology he was going to compensate me with the meal that I had ordered of which I said is fine with me. He then said that there are no drivers available at that time but once there is a driver available he will then send it through. I spoke to him on the 30 Jan and today is the 7th of Feb and still nothing, no meal delivered and no call from head office or him, I guess the drivers are still out and have not returned yet.
SG
Selwyn G's update07 Feb 2022, 17:55
Reviewer Update
I did get a call the same day on the 30 Jan in the afternoon from Brandon and he apologized and explained the price difference which is that they add 5% on each item that is ordered for delivery on top of the delivery fee. He also said that Head office was going to call me and explain further the difference in prices and that the delivery time was a fault on their side and as an apology he was going to compensate me with the meal that I had ordered of which I said is fine with me. He then said that there are no drivers available at that time but once there is a driver available he will then send it through. I spoke to him on the 30 Jan and today is the 7th of Feb and still nothing, no meal delivered and no call from head office or him, I guess the drivers are still out and have not returned yet.