1 reviews | Active since Jan 2017
Terrible Service
<p>I ordred Food @ 13:14 and was sent an sms confirming my order will be delivered at 13:37 to 13:45.</p> <p>i called at 13:50 to ask how far the delivery is and i was promised it'll arrive in a minute or two. again i called at 14:10 and was told the guy is on his way and he should arrive in 5 minutes still nothing. only at 14:24 did i get a call informing me my order has arrived. i nicely informed the guy i have already cancelled that order as i waited and no one said anything. Nandos can you please stop lying i mean i work 5 mintues away from you guys why did it take forever for my food to arrive.</p>
Dear Thabo Nkoana,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Dear Thabo Nkoana,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
i receive a call in connection with the above comaplain from nandos but i missed it, i then decide to call them back and guess what the terrible service was dished out again when the guy on the line transferred my call to another nandos when i clearly explained to him what i was calling in connection with. Nandos what can you do ryt?
i receive a call in connection with the above comaplain from nandos but i missed it, i then decide to call them back and guess what the terrible service was dished out again when the guy on the line transferred my call to another nandos when i clearly explained to him what i was calling in connection with. Nandos what can you do ryt?