1 reviews | Active since Mar 2011
Terrible service
<p>I ordered a simple Nandos meal from the Canterbury Crossing branch, the parking at Canterbury Crossing is currently being renovated so I asked for my meal to be delivered. I work probably 500m away from there. When my meal hadn't arrived in an hour and a half I called and was told that the manager was delivering my meal. Another 15 minutes later my meal arrives, cold, wedges shriveled, awful. I call the branch and tell the manager to please collect the food and return my money, as I waited an hour and a half for ******* to be delivered. He apologises and says the driver will return. Which he never did. Unnacceptable service!</p>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. We do apologise for the delay in response, due to a technical error. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. We do apologise for the delay in response, due to a technical error. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***