TR
Terence R

1 reviews | Active since Jul 2018

05 Dec 2019, 12:04

Terrible, rediculous, putrid service!!!!

So, I placed an order at Nando's Corlett Dr, firstly I was asked to wait, for a ridiculous amount of time only to find out my order was sitting getting ice cold, half the order was missing, really, are the people taking orders deaf or just don't give a **** or don't want to work, this isn't the first time, close your company down if a simple order cant be processed, I am going to publish this on every media source available, sorry is not going to help this time, your company only exists because we the people buy from you which pays your salaries and keeps you doors open

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Replies (1)
Nando's
Nando's's reply05 Dec 2019, 19:30
Official
Dear Terence ,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)