terrible, memorable experience

<p>On Friday 3rd June I went to Nando’s Flora Centre with my wife for supper. I experienced displeasure with the lack of service rendered and extreme dissatisfaction with the food. I purchased a Pulled wrap for myself and a regular wrap for my wife. When the food came, we found that my wife’s food was cold. We called the waitress to advise that the food was ice cold. She took it and then warmed it in the microwave. She came back with the food and advised that she warmed it in the microwave. Upon my displeasure with my wife eating soggy food, I asked for another wrap as I come to a restaurant for freshly made food, not rewarmed soggy food. When she received the food, it was so extremely hot that no person can eat it (And we normally order the “hot” flavour). It felt like they intentionally made it extra, extra hot. So this time around, we couldn’t eat the wrap. The reason for my dissatisfaction is that this is the second time I have a similar experience at the same Nando’s. This is absolutely unacceptable. Nando’s is my favorite restaurant, and I am extremely disgusted.</p>