MM
Masego M

1 reviews | Active since Feb 2012

02 Jul 2019, 11:15

Terrible food, Horrible service

On Sunday, the 30th I ordered in from Nandos Queenscorner.... And a waste that was. The rolls were stale, the meat was tough, there were no sauces. Called in to let the manager(Given) know. All he could do is give an insincere apology and went on to tell me there was nothing he could do about it

0
Replies (1)
Nando's
Nando's's reply02 Jul 2019, 18:06
Official
 Good day Masego
 There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.  We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.  We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.  PERi-PERily yours,  The Nando's customer care team  Customer care:              *** Operating hours:           Monday – Sunday, 9am – 10pm (including public holidays)