NM
NONTI M
1 reviews | Active since Jul 2016
19 Sept 2022, 19:13
Terrible food and service
Had the worst experience at Nando’s Riverside Mall last night. Got there to order takeaways and firstly the service was off… the lady said I did not say which meat portion is asked for when I saw that it was written any side and asked… I knew that’s impossible because I always make sure but she wanted to argue, then she changed it to a leg portion which came burnt , with skin and no extra sauce like I asked. The food was terrible to say the least and the service was just the same. Wow! I’m actually appalled.
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Nando's's replyOfficial
20 Sept 2022, 09:03 Good day Nonti,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Nando's's reply20 Sept 2022, 09:03
Official
Good day Nonti,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)