1 reviews | Active since Feb 2017
TERRIBLE FOOD!!
<p>I stay in the athlone area and Nandos Belgravia road is closes to home, We've been eating there for years now as there food are always good. Until this year. My self and my mother has bought pita meals on numerous occasions and it just isn't the same anymore. A month or two ago my mom bought a pita on two occasions, on the first occasion the pita was raw and cold and the chips as well and the 2nd occasion the entire meal was old and just not eatable. So this evening we went to buy another meal and yet again it was a disappointment. The pita was burnt black and not soft at all the chicken was so damn hard. I had no complaints with management on duty on all 3 occasions as they assisted me with replacement meal. But today even the replacement meal was not what you'd give someone who had just complained and told you about all 3 occasions. I'm very disappointed as my family and I love Nandos. But Belgravia road has failed to disappoint again. Next time I'd rather drive for quality food. Nandos Belgravia will never see me again that's for sure!! </p> <p>The picture below is what the pita meal looked like on the first occasion, is that what we paying for really? </p>
Dear Nafeesa,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Dear Nafeesa,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)