1 reviews | Active since Oct 2009
Terrible cold food
<p>On the 26th, when i reached home we had no water or electricity so we decided to order food. I ordered food at 18.20 and i was told if i make payment using my card over the phone it will be quicker and the food order would take +-45min but if they have to send the card machin out it would take longer. Based on the situation i paid instantly as i needed the food urgently. We waitied till 19.20 and then i called them to say that the food has not arrived and its been an hour, I was then told that the food had left and will arruvce shortly. I only got the food at 20.10. hat was 2 hours from the time of my order. The food was cold and terible. THe service received was also pathetic. We didnt even manage to eat the food due to the condition that it was received in. Ypu pay for take out in times that require urgency and the service we receive is not worth the funds being spent.</p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)