Terrible and horrible delivery service from Nandos Chatsworth.

Very disappointed with Nandos Chatsworth in Durban. This is the 2nd time I had issues with the delivery service from this branch. I ordered at 5pm today and when I checked the app at 5:30pm it showed me my order is en route. At 5:45pm I called the store n I was told the driver was on his way to pick up my food. At 6:15 the food was not delivered at when I called the store again the food was not even picked up by the driver whilst there was a driver sitting in the store and doing nothing. I’m disgusted with Nando’s delivery service and I eventually received the food at 6:45 and the food was ice cold. They didn’t even compensate me for the mess up. Nandos charge us such big amounts for the food but cannot even have a proper on time delivery service and their app is full of lies. Nandos you guys need to wake up.