TM
Thembelani M

1 reviews | Active since Nov 2012

29 Aug 2015, 17:16

Terrible

Nandos Bethlehem does it again with their terrible service. Ordered a meal with mealies at 16:33 , I was told it will take 12 min for corn. We got our food and waited for the corn. We finished eating and at 17:10 we were still waiting for corn. I went to ask for it and the manager asked the waiter who whispered \I forgot"how pathetic. I requested my money back and left. """

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Replies (1)
Nando's
Nando's's reply29 Aug 2015, 18:08
Official
Hello TayeM,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,